Follow us on

view
  • Home /
  • WhatsApp Banking

Digital Products

PNB’s Banking Services through WhatsApp

Punjab National Bank is now catering its Account holders as well as non-account holders through WhatsApp.

To access PNB’s Banking services on WhatsApp, add +91-9264092640 to your contacts and Say ‘Hi’, ‘Hello’ etc. on +91-9264092640 from registered mobile number Whatsapp Icon icon available on various platforms of PNB

Before starting a conversation, check green tick Whatsapp Icon along with Punjab National Bank’s name to ensure that this is a genuine Punjab National Bank’s WhatsApp Account.

Click here to view Terms & Conditions

Who can use WhatsApp Banking Services?

  • Customers registered as “Individuals” or “Sole Proprietors” with Bank
  • Customer WhatsApp number is registered with Bank
  • Account with mode of operation as Self, Prop, Either or Survivor, Former or Survivor, Joint, Anyone can only be viewed on WhatsApp.
  • Services such as Cheque book request, stop cheque etc. will be permitted by Bank guidelines in the account as per mode of operation.
  • At present, Customers with mobile number of following countries are permitted: India, USA, UK, UAE, Canada and Philippines.


Registration Process

Add +91-9264092640 to your contacts and then send ‘Hi’, ‘Hello’ etc. to this number on WhatsApp

Or

Click on this link: https://wa.me/message/GFOLYHMKQGOKF1

or

Scan below QR:

Whatsapp Icon

Why you should use PNB’s Banking Services on WhatsApp

  • ‘Available’ – 24/7 x 365 (even on holidays!)
  • Non-PNB customers can also use services like Account Opening, Offers, nearest Bank ATM’s & branches, enquire latest interest rates and enquire latest products offered by bank etc.
  • Secure way of banking (end to end encryption)!

Services We Offer

Currently we are offering the below services through WhatsApp messaging. We will continue to add more and more services for customers’ convenience.

Account Related Services:

  • Account Scheme Change
  • Account Statement
  • Account Summary
  • Balance Inquiry
  • Last 5 Transactions
  • PPF Balance
  • Register e-statement
  • Sukanya Samridhi Balance
  • Update Email ID

Emergency/Cheque Services:

  • Block UPI
  • Stop Cheque
  • Disable IBS/MBS
  • Block Debit Card
  • Cheque Status
  • Positive Pay System
  • Request Cheque Book

Loan/Deposit Services:

  • Open FD
  • Deposit Summary
  • Interest Certificate
  • Form 15 G/H

Debit Card Services:

  • Apply for Debit Card
  • Reduce Card Limit
  • Disable Card Channel
  • Green Pin OTP
  • Disable/Block Debit Card

Credit Card Services:

  • Credit Card Summary
  • Rewards Points
  • Last 5 Transactions
  • Track My Application

Online Services:

  • Open Account Online
  • Link Aadhar to Account
  • Locker Availability
  • Check Loan Eligibility etc.

FAQs

Q.1 I am not a PNB Account holder; can I still use PNB’s Banking Services on WhatsApp?

Ans.Yes, you can use PNB’s Banking Services on WhatsApp even if you are not an existing PNB Account holder but only information based services will be available to you and account related services such as balance enquiry, last 5 transactions etc. will not be accessible. You may still open an account with Punjab National Bank and enjoy all the services.

Ans.To access services like balance enquiry, stop cheque etc., you need to send message on WhatsApp using the mobile number which is registered with Bank. In case, the number is registered but you are still getting this message or desired account is not getting displayed, kindly check that the account which is not reflecting fulfils the eligibility criteria as detailed in ‘Who can use WhatsApp Banking Services’ section.

Ans.You can start chatting with PNB on WhatsApp through following modes:

Add 9264092640 to your contacts and then send ‘Hi’, ‘Hello’ etc. to this number on WhatsApp

or

Click on this link: https://wa.me/message/GFOLYHMKQGOKF1

or

Scan below QR:

Whatsapp Icon

Ans.At present, there is no charge for using PNB’s Banking Services on WhatsApp

Ans.Yes. All the messages on WhatsApp are end to end encrypted hence chatting over WhatsApp with PNB is secure. However, you should read all the terms and conditions before starting the conversation.

Ans.You can only use those services which are being provided by PNB on WhatsApp.

Ans.Yes, you can Opt out from receiving push notifications by using Bank Updates option given under My Settings option in PNB’s WhatsApp Banking Services.

Ans.Yes, you can Opt in for receiving push notifications by using the Bank Updates option given under My Settings option in PNB’s WhatsApp Banking Services.

Ans.Yes this number is also used by Punjab National Bank for sending important updates to customers. However, Banking Services are available on 92640-92640 only.

Ans.No, you must not trust the random numbers which do not have green tick with them. Green tick denotes that the account has been verified and PNB will never send you any information from any unverified number. You should immediately block and report such numbers.
Verified PNB WhatsApp Account Whatsapp Icon

PNB The national portal of India
PNB digilocker
PNB Aadhaar
PNB my gov
PNB my scheme
PNB MeriPehchaan
Previous Button Pause Button Next Button