Procedure for Setting Debit Card PIN through PNB ATMs, Internet Banking Services, PNB One App and IVR (Interactive Voice Response)
How to get started?
On Receipt of Card from Branch or on Registered Address.
1. Send SMS from Registered Mobile Number (DCPIN<space>Card Number) to 5607040 / 9264092640 e.g. DCPIN 4723XXXXXXXXXXXX.
2. A Six (6) digit OTP will be received on the Registered Mobile Number, the validity of OTP will be 72 hours.
3. On Receipt of 6 digit OTP, Kindly use it at anyone of various channels viz, Internet Banking Services/ PNB One App/ ATM/IVR to create ATM PIN and Activate your PNB Debit Card (Procedure as follows).
Steps to set/reset ATM-cum-Debit Card PIN through various channels:
Please login into your PNB One App.
Post login, click on Debit Card--> Generate Green PIN --> Select the account number to which card is attached --> Enter Card Number, Expiry Date (Month & Year) and 6 digits OTP--> Continue Enter 4-digit ATM-cum-Debit Card PIN--> Confirm New PIN--> Submit.
Internet Banking Services (IBS)
Please login into your Internet Banking Services retail account.
Post login, click on Value Added Services --> Card Related Services --> Set/Reset Debit Card PIN --> Card Number --> Expiry Date --> Enter 6 Digit OTP --> Submit --> Enter 4-digit ATM-cum- Debit Card PIN --> Confirm New PIN--> Submit.
Create/Change PIN (GPIN)-->OTP Generation/OTP Validation --> Enter your 6 digit OTP --> Enter 4-digit ATM-cum-Debit Card PIN --> Confirm New PIN --> Submit --> PIN generated successfully.
IVR (Interactive Voice Response)
Dial 1800-1800/1800-2021 --> Select language --> Select option --> for Debit Card related operations --> Select option to generate or validate OTP--> Enter sixteen-digit Debit Card number --> Enter 4-digit ATM-cum-Debit Card PIN--> Confirm New PIN.